FREQUENTLY ASKED QUESTIONS

SERVICES

  • Next Level Electric offers a full range of residential and commercial electrical services: service upgrades, generator installation and service (Kohler and Generac certified dealer), lighting upgrades and design, new construction and remodel electrical, EV charger installation, smart home systems (Lutron certified), whole-home surge protection, preventative maintenance, low voltage and networking, and service calls and repairs. Call (269) 501-1229 to discuss your project.

  • Yes. Next Level Electric serves both residential and commercial clients throughout Kalamazoo, Allegan, Barry, and Van Buren counties. As a State of Michigan Vendor and government-certified contractor (CAGE & SAMS), Next Level Electric is qualified for commercial and government projects as well as residential work.

  • No. Next Level Electric does not currently offer solar panel installation or permanent holiday lighting installation. For all other residential and commercial electrical needs, call (269) 501-1229.

  • Yes. Next Level Electric is a licensed and insured electrical contractor led by a Master Electrician. The company holds a 5-star rating from the Better Business Bureau and is a State of Michigan Vendor and government-certified contractor (CAGE & SAMS).

  • Next Level Electric serves residential and commercial clients throughout Kalamazoo, Allegan, Barry, and Van Buren counties in Michigan.

    Kalamazoo County: Kalamazoo, Parchment, Portage, Vicksburg, Galesburg, Schoolcraft, Richland, Augusta, Climax, Westwood, Scotts, Eastwood, Comstock, Alamo

    Allegan County: Allegan, Douglas, Fennville, Holland, Otsego, Plainwell, Saugatuck, South Haven, Wayland

    Van Buren County: Paw Paw, Hartford, Bangor, Gobles, Lawrence, Decatur, Mattawan, Bloomingdale, Lawton, Breedsville

    Barry County: Hastings, Delton, Middleville, Nashville, Freeport, Hickory Corners, Dowling, Woodland

GENERATORS

  • Yes. Next Level Electric is a certified Kohler and Generac dealer, handling full standby generator installation including sizing, transfer switch wiring, and hookup. As a certified dealer, we can source and supply the generator directly — you don't need to purchase it separately. This ensures you get the right unit for your home or business and have it installed by a certified technician.

  • Next Level Electric can supply the generator as a certified Kohler and Generac dealer — you don't have to source it yourself. This is actually the better route, because the installer determines the right unit for your load requirements, and buying through a certified dealer ensures full warranty coverage and proper installation documentation.

  • A standby generator is permanently installed outside your home or business, connected directly to your electrical system through a transfer switch. It starts automatically when power goes out and runs on natural gas or propane.

    A portable generator is a mobile unit that runs on gasoline and must be manually started and connected. Standby generators are safer, more convenient, and better suited for whole-home power backup. Next Level Electric installs standby units from Kohler and Generac.

EV CHARGERS & SMART HOMES

  • Yes. Next Level Electric installs Level 2 electric vehicle charging stations for homes and businesses. A proper EV charger installation requires a dedicated circuit and a panel capacity assessment, both handled as part of the installation. If your panel needs an upgrade to support the charger, that can be addressed at the same time.

  • Yes. Next Level Electric is Lutron certified for smart lighting and home automation installation. Whether you're building new, remodeling, or looking to upgrade an existing home, smart lighting controls, automated dimmers, and integrated home systems can be incorporated. If you're planning a remodel or new build, it's worth asking about smart home options early in the process — it's much easier to plan for during rough-in than to add later.

CONSTRUCTION & REMODELS

  • Yes. New construction electrical and remodel electrical are among Next Level Electric's most common project types. This includes full rough-in wiring, panel installation, service setup, fixture installation, and custom electrical design. We work directly with contractors and homeowners throughout southwest Michigan.

  • Yes. Next Level Electric is increasingly involved in design-build lighting projects, working with homeowners and contractors on the layout and placement of lighting, not just the wiring. If you have a remodel or new build coming up, it's worth having a conversation about the lighting design early. The decisions made at rough-in directly affect what's possible once the walls are closed.

  • As early as possible. Electrical planning affects framing, insulation, and finish work. Getting a licensed electrician involved during the planning phase (before walls go up) ensures your electrical system is designed right for the space rather than worked around after the fact. It also avoids costly change orders. Call Next Level Electric early in your project timeline at (269) 501-1229.

  • In Michigan, most electrical work beyond basic fixture swaps requires a licensed electrician and a permit. This includes panel upgrades, service changes, new circuit installation, wiring for additions or remodels, generator hookups, EV charger installation, and any work that touches your home's main electrical system. Unpermitted electrical work can create problems when selling a home, void homeowner's insurance claims, and create serious safety hazards. If you're unsure whether your project requires a licensed electrician, the safest and cheapest answer is to call and ask. (269) 501-1229.

  • Yes, for most electrical work in Michigan a permit is required. This includes panel upgrades, new circuits, rewiring, generator installations, EV charger installs, and electrical work as part of a remodel or addition. Permits exist to ensure the work is inspected and meets code, which protects you, your family, and your property value. Next Level Electric handles the permitting process as part of every applicable project, so you don't have to navigate it yourself.

WORKING TOGETHER

  • Owner and Master Electrician Eric Thompson is in the field on every project. That means consistent accountability, attention to detail, and the same standard of work every time. Customers regularly note the cleanliness of the work, the efficiency on site, and the quality of the finished installation. Next Level Electric focuses on quality over volume.

  • For larger projects (new construction, full remodels, or generator installations) reaching out as early as possible in your planning process is strongly recommended. Scheduling windows fill up, especially during busy seasons. For service calls and repairs, call (269) 501-1229 to discuss current availability.

  • Call, email, or submit an online request to get started.

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